Terms of Service
Last updated: [DATE]
These Terms of Service ("Terms") govern your use of CleverSync (the "Service"), provided by [COMPANY LEGAL NAME] ("we", "us"). By creating an account you agree to these Terms on behalf of yourself and the organization you represent ("Customer").
1. The Service
CleverSync moves data between systems you connect, such as Salesforce, MySQL databases, Dropbox and files you upload, according to pipelines you configure. You are responsible for the configuration of your pipelines and for having the right to access and move the data involved.
2. Accounts
You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account and for the users you invite.
3. Customer data
You retain all rights to the data processed through the Service ("Customer Data"). You grant us a limited license to process Customer Data solely to provide and support the Service. Our handling of personal data is described in the Privacy Policy and, where applicable, a Data Processing Addendum.
4. Acceptable use
- Do not use the Service to access systems or data you are not authorized to access.
- Do not use the Service to violate the terms of third-party platforms you connect, including Salesforce API limits.
- Do not attempt to disrupt, reverse engineer or overload the Service.
5. Fees and billing
Paid plans are billed monthly in advance through our payment processor. Fees are non-refundable except where required by law. You may cancel at any time; your plan remains active until the end of the current billing period. We may change prices with at least 30 days' notice.
6. Free trial
Trials are provided for evaluation, without charge and without commitment. At the end of a trial, scheduled pipelines pause until you choose a paid plan.
7. Third-party services
The Service connects to third-party services that are governed by their own terms. We are not responsible for their availability, changes to their APIs, or their handling of your data.
8. Warranties and disclaimers
[WARRANTY AND DISCLAIMER LANGUAGE — counsel to draft. Typically: the Service is provided "as is"; we do not warrant uninterrupted or error-free operation; you are responsible for maintaining backups of your data.]
9. Limitation of liability
[LIMITATION OF LIABILITY — counsel to draft, including cap and excluded damages.]
10. Termination
Either party may terminate for material breach not cured within 30 days of notice. On termination, your access ends and we delete Customer Data held by the Service within [N] days, except as required by law.
11. Governing law
These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-law rules.
12. Contact
[CONTACT EMAIL AND POSTAL ADDRESS]